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as1's avatar
as1
Helper I
4 years ago
Solved

License not recognised

Hi, I was hoping someone could please help with two questions. 1. The organisation I work for has SQL Server Entreprise with Software assurance, which includes Power BI.  We have Pro-Licenses.  I ...
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  • v-janeyg-msft's avatar
    v-janeyg-msft
    4 years ago

    as1 Hi,

     

    You can check the difference between free licence and pro licence. 

    Power BI Free vs Pro | What's The Difference | Burningsuit

    Free licences can't share Reports or Dashboards with other users, neither can they view Reports or Dashboards shared from other Pro licence users.

    You need at least pro licences to view and share reports, unless your report is on premium capacity, then free users can view it.

    What I mentioned is the use on pbi service, not pbi report server.

     

    Did I answer your question ? Please mark my reply as solution. Thank you very much.
    If problem still persists, pls let me know.

     

    Best Regards,

    Community Support Team _ Janey

as1's avatar
as1
Helper I
4 years ago

We have Pro licenses, but not sure how we assign them to individual users?  If I publish a report using Power BI online using my pro-license, no one else in my organisation can view it?

v-janeyg-msft's avatar
v-janeyg-msft
Community Support
4 years ago

as1   So where is your pro license? If it is included in o365 E5, distribute it to users with an administrator account as i mentioned above.

At least pro licence is required to view the report, unless report in premium capacity.

 

Did I answer your question ? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.


Best Regards,

Community Support Team _ Janey

  • as1's avatar
    as1
    Helper I
    4 years ago

    So only premium users can view the reports?  That would be unfortunate

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      4 years ago

      as1 

       

      ...I didn't say so.  Pro users can view the report that shared to them.

      I think you may know little about licenses, you should check the document first to get a basic understanding:

      Feature availability for users with free licenses - Power BI | Microsoft Docs

       

      Did I answer your question ? Please mark my reply as solution. Thank you very much.
      If not, please feel free to ask me.


      Best Regards,

      Community Support Team _ Janey

      • as1's avatar
        as1
        Helper I
        4 years ago

        Hi Janey, I have left it with our IT team to sort out.

        Why would you need a license to view a report?  You don't for on-prem?

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      4 years ago

      Hi, as1   Any updates?

       

      Did I answer your question ? Please mark my reply as solution. Thank you very much.
      If problem still persists, pls let me know.

       

      Best Regards,

      Community Support Team _ Janey