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poracle's avatar
poracle
New Member
11 months ago
Solved

License confusion

One of my Pro workspace admins is unable to approve access requests to a report. When she tries, she receives the following error: "Failed to send email to invite users. Please try again later." Th...
  • tayloramy's avatar
    11 months ago

    Hi, 

     

    For a pro workspace, viewers will need a pro license unless the report is published publically to the web. 

     

    For viewers to not need a license, the workspace needs to be an on F64 capacity or higher. 


    Can you verify the permisions/license of the user unable to approve the request? Can you also verify who the owner of the semantic model is? 

     

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