Forum Discussion

kcantor's avatar
kcantor
Icon for Community Champion rankCommunity Champion
10 years ago

Lag, slow load, just spinning

Is anyone else having difficulty using the service today? If I move to a report it takes 20 minutes to load changes. I can log in fine (service interuption error on help page). I have also tried rest...
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Scott_W's avatar
Scott_W
Icon for Advocate I rankAdvocate I
10 years ago

I wanted to provide an update as today we were more hopeful but promptly at 2PM EST the service died on us again.  You can see in the attached screenshot over 5 minutes nothing loads at all, and after nearly 15 minutes we're still waiting. 

 

*Please forgive the white blocks, theyre used to block company info.

 

  • dsutt519's avatar
    dsutt519
    Icon for Advocate III rankAdvocate III
    10 years ago

    UGGG - I'm on a conference call with 15 managers and PBI just stops working after 15 minutes.... Everything is just spinning :(  This is embarrassing :(

     

    • orionlee's avatar
      orionlee
      Icon for Microsoft Employee rankMicrosoft Employee
      10 years ago

      There was a slight mitigation applied last night, but the performance problems are still present as many of you have noticed. The support page should be updating shortly to let everyone know about status and update progress.

      • healthEteam's avatar
        healthEteam
        Icon for Resolver I rankResolver I
        10 years ago

        We had a hospital dashboard go live today along with a presentation to both CFO and CEO of the healthcare system.

        The visuals all just spinned.

        Terribly EMBARRASSING!

         

        I have preached this service for the last year to everyone I know, and now, just when we have A LOT of momentum picking up, the system starts failing.

         

        Please get this fixed ASAP.

         

        I am North Central US (Illinois) server as well.