Forum Discussion
Lag, slow load, just spinning
Hi all,
PG team are working on this issue currently. Please see this latest information:
https://powerbi.microsoft.com/en-us/support/
Best Regards,
Qiuyun Yu
I know Support is working on the spinning wheels solution so I won't comment on that other than I hope they fix it very soon as I have been trying to convince my Executive Officers to switch to Power BI over the last few weeks and it has been very challenging given the worsening 'spinning wheels' syndrome everytime they try to use the online reports I made to demonstrate the potential of BI.
I will however chime in about the Support Status page that insists on declaring that everying is running smoothly, regardless of outstanding issues. I would have alot more patience if MS would just be honest about issues on the Support Status page so I wouldn't waste my time republishing reports, checking connectivity / browser settings / wondering if something is wrong in any brand new reports that I just published. Microsoft - please keep this Support Status updated in real-time for all of our sakes - we are all busy enough without having to waste time looking into issues that are not our issues.
Thank you.
- Jbean125010 years agoFrequent Visitor
I have noticed very poor performance for all users/browsers over the last several weeks. For one reason or another, I now see that performance on all dashboards and browsers (for all my clients) is quite good, not to mention I notice a different experience when loading reports - while the pages render, I get a "Loading Data" visual, which appears to be new.
Does anybody else notice the same sudden improvement in performance above, as well as the different experience? Also, when and where does Microsoft publish improvements to web performance and overall infrastructure to the SaaS platform? I love the monthly updates with the new features and visuals, but my #1 concen with this platform by a mile is the reliability of the web-client...performance is essential if we are going to continue steering clients to this offering vs. typical on-premise solutions that are more expensive.
- Anonymous10 years agoNot applicable
Not for me - I just logged on and have the same spinning wheel syndrome (aka: useless reports)... (I'm in the North Central US region)