Lag, slow load, just spinning

I know Support is working on the spinning wheels solution so I won't comment on that other than I hope they fix it very soon as I have been trying to convince my Executive Officers to switch to Power BI over the last few weeks and it has been very challenging given the worsening 'spinning wheels' syndrome everytime they try to use the online reports I made to demonstrate the potential of BI.

I will however chime in about the Support Status page that insists on declaring that everying is running smoothly, regardless of outstanding issues.  I would have alot more patience if MS would just be honest about issues on the Support Status page so I wouldn't waste my time republishing reports, checking connectivity / browser settings / wondering if something is wrong in any brand new reports that I just published.  Microsoft - please keep this Support Status updated in real-time for all of our sakes - we are all busy enough without having to waste time looking into issues that are not our issues.

Thank you.

@Qiuyun_Yu @orionlee Same issues here but from a different region: North Europe (Ireland)

Thanks for updating. I know there is a lot of work that goes into identifying whether or not there is a problem affecting lots of people, but keeping that status as real time as possible would calm a lot of fears and control expectations. I was banging my head for awhle trying to figure out why things weren't working because the support site was saying everything was fine. It was a big relief to find this thread.

Hi all,

PG team are working on this issue currently. Please see this latest information:

https://powerbi.microsoft.com/en-us/support/

Best Regards,
Qiuyun Yu

v-qiuyu-msft

An update for our company, as of this morning the problems continue.  It either doesnt work at all and just spins, or it takes 5-10 minutes to load a single page.  It's been a few days since we've been able to use the service. 

Also noticed the "Status" has been switched back to "No Known Issues:  PowerBI is running smoothly"?

I have noticed very poor performance for all users/browsers over the last several weeks. For one reason or another, I now see that performance on all dashboards and browsers (for all my clients) is quite good, not to mention I notice a different experience when loading reports - while the pages render, I get a "Loading Data" visual, which appears to be new.

Does anybody else notice the same sudden improvement in performance above, as well as the different experience? Also, when and where does Microsoft publish improvements to web performance and overall infrastructure to the SaaS platform? I love the monthly updates with the new features and visuals, but my #1 concen with this platform by a mile is the reliability of the web-client...performance is essential if we are going to continue steering clients to this offering vs. typical on-premise solutions that are more expensive.

Not for me - I just logged on and have the same spinning wheel syndrome (aka:  useless reports)...  (I'm in the North Central US region)