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dylankaiser4's avatar
dylankaiser4
Frequent Visitor
2 years ago
Solved

KPI Card (New) Spacing Issues in Power BI Desktop and Service

I have been experiencing an issue with the New KPI Card visual in both Power BI Desktop and Service. The spacing has randomly changed making it appear that there are four columns in the reference dat...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi,dylankaiser4
    I am glad to help you.

    Thank you for your reply.
    I think it may be a versioning issue, as some users have reported problems with the new card in Power BI Desktop after updating to the June version, and our power BI team has internally reported problems with the new card in the latest June version of Desktop. The engineers on the product team are now aware and will do their best to resolve the issue.

    Could you please check if your version of Desktop is the June version, because when I tested the May version, I had the same settings as you did, but I did not get the error you are experiencing!

     

    We are verifying this issue and until it is resolved, you can roll back to the May version.

    If you want to rollback to May version  you can refer to this link
    URL: Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Learn

    Here is my test result.
    May version

    June version (Problems you have encountered)

    I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.

    Best Regards,

    Carson Jian,

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi,dylankaiser4 I am glad to help you.

According to your description, you are experiencing incorrect spacing when using card visual.

If you are using card(new), you can refer to my test below for the spacing settings.

 



The spacing between cards can be customized in this way

Since the New KPI Card Visual Object is currently in preview, ensure that the Preview feature is enabled in Power BI Desktop. Go to File > Options and Settings > Options, navigate to the Preview Features tab, and verify that New Card Visual Objects is turned on
". Disabling and re-enabling this feature can sometimes resolve unexpected issues.

 



Here's a document about new cards that I hope you'll find helpful.
URL:
Create a "new" card visualization - Power BI | Microsoft Learn
New card visual | Public preview | Microsoft Power BI Blog | Microsoft Power BI
Unfortunately, I have not found any problems with the spacing settings during my testing, but if you can, please ask other users in your organization to check if they have problems with the spacing settings of the new card as you do. If possible, could you provide a screenshot of the "Format" pane settings of the visual object with the problem? This would be very helpful in solving your problem.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.

Best Regards,

Carson Jian,

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.