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July 2018 enterprise gateway Web authentication issue
We are using a Web connection on an enterprise gateway with basic authentication to retrieve data from an on prem JIRA instance over a REST API. This has been working for ~2 months. With the July...
Got this fixed. Had some certificate issues on updated gateway host that weren't present on the legacy gateway host.
Hi john_m_dixon,
Please check if the firewall on your server has forbiden some ports which should be used by gateway and also try to stop gateway service and start again and check if the issue still happens. If this issue still occurs, you can post this issue to the issue forum: https://community.powerbi.com/t5/Issues/idb-p/Issues or create a support ticket for further support: https://powerbi.microsoft.com/en-us/support/.
Regards,
Jimmy Tao
Got this fixed. Had some certificate issues on updated gateway host that weren't present on the legacy gateway host.