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Phoenix529's avatar
Phoenix529
Frequent Visitor
1 year ago
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Issues with On-premise Gateway - Received error payload from gateway service with ID 328575

I was using On premise gateway with my Personal work account to connect to SQL server. There were multiple connections using the on premise gateway. But as per IT guidelines, I had to move it to a s...
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  • Phoenix529's avatar
    Phoenix529
    1 year ago

    Hi v-saisrao-msft ,

     

    Apologies for the delayed response.

     

    The issue has now been resolved; however, we did not implement any of the suggested solutions from the support ticket or related discussions. None of the recommendations provided led directly to the resolution.

     

    Based on our observations, the issue appears to have resolved itself over time. We suspect that updates to the On-Premises Data Gateway in newer versions may have addressed the underlying problem.

     

    We appreciate everyone's time and effort in assisting with this matter

     

    Best regards.

v-saisrao-msft's avatar
v-saisrao-msft
Icon for Community Support rankCommunity Support
1 year ago

Hi Phoenix529,

Thanks for the update. Since a support ticket is already raised, I recommend waiting for Microsoft Fabric Support to resolve the issue, as they can provide a targeted solution, especially considering the potential compatibility concerns with SQL Server 2012.

Once the issue is resolved, it would be great if you could share the outcome here, as it will help other community members.

 

Thank you.

Phoenix529's avatar
Phoenix529
Frequent Visitor
1 year ago

Hi v-saisrao-msft ,

 

I will update here as and when I have any solution for this issue.

Thank you for all your help.

 

Best regards.