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Anonymous's avatar
Anonymous
Not applicable
2 years ago
Solved

Issues with Data Source Connection After Moving Gateway to Server

Hello Power BI Community, I'm facing a challenge after transitioning our Power BI gateway from a personal computer (in personal mode) to a server, and I'm seeking some guidance to resolve it. Backg...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hey! Thank you for your posting, it was indeed the the Personal Gateway. But that was not the matter. It was indeed needed to download PowerBI Desktop on the server and upload a report. At least, after that it worked.

SaiTejaTalasila's avatar
SaiTejaTalasila
Super User
2 years ago

Hi Anonymous ,

 

You can restart your gateway and check.If still it's not working then you can check ODBC configuration and you can test it on your gateway machine and see whether it is successful or not.

 

Thanks,

Sai Teja 

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hey Sai,

    Thank you for your response! I restarted the Gateway and tested the ODBC connection on the gateway machine, but unfortunately, it still doesn’t seem to work.

    I'm puzzled why the gateway is recognized in one tab but can’t be selected when trying to establish a new connection. As far as I understand, this should not be affected by any existing connection settings, right?

    Thank you very much for your help!

    • SaiTejaTalasila's avatar
      SaiTejaTalasila
      Super User
      2 years ago

      Hi Anonymous ,

       

      Is that gateway showing under on-premises data gateways.Check with both the accounts you have.I suspect -May be you have created gateway with one account and you are using other account with service.This other account don't have access to the gateway so, it's not showing up.

       

      There might be an issue the configuration too, you refer this-https://community.fabric.microsoft.com/t5/Service/Gateway-is-not-detected-by-Power-BI-service/m-p/1468622

       

      Thanks,

      Sai Teja