Forum Discussion
Resolver IIIssues with Active Directory/MFA in Power BI Service
Community SupportHi pdbenbow ,
After researching, I think it is caused by using MFA authentication based on this idea. It seems that MFA is still not supported currently. Maybe you need to change another authentication to connect and check if it works fine. And the thread may help you a little bit.
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.
Resolver IIUPDATE: we disabled MFA for the Power BI Service temporarily to see if it would have any effect on the issue. It did not. Even with MFA turned off, we are still unable to validate any email addresses, configure RLS, or access the Admin Portal.
FURTHER UPDATE: It appears to be an ancillary service that is causing the issue. Turning off MFA for Power BI Service accomplished nothing, but briefly turning off MFA for all of our cloud apps resolved it. This would seem to indicate that there is a service that Power BI uses for communicating with Azure AD that ran afoul of our MFA policies. However, I'll note again that this problem did not begin occurring until two days ago -- everything was working perfectly fine before then.
We're going to look into Azure Traffic Manager and Azure CDN to see if they could be what's blocking us.