Forum Discussion
Issues in Gateway and Service
Hi All,
For the last couple of days, we are facing below issues on Gateway and Service due to which our datasets in Production are not getting refreshed.
Gateway: We received this error when restarting the gateway "gateway was not able to reach wabi-south-east-asia-relay9.servicebus.windows.net"
Service: Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
Cluster Name: WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
Thanks in advance.
2 Replies
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Thank you Greg_Deckler . I've raised a support ticket for the same.
