Issue with the updated ArcGIS maps

[ELIU]

It is been hit or miss since the ArcGIS map for Power BI was updated. Right now, it asks me to 'Connect to ArcGIS' and sign in (I already made sure I signed in to the ArcGIS web). When I click on that green sign-in button, nothing happens. If I go to the Edge developer tools, I can see multiple different error messages like:

Access to XMLHttpRequest at 'https://arc.msn.com/v4/api/selection?placement=88000350&country=US&locale=en-US&nct=1' from origin 'https://........' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

errors.ts:34 Error code 8999: ArcGISSignInError: Cannot read properties of undefined (reading 'error')

Any ideas why I keep getting these kinds of errors? Thanks in advance!

[Anonymous · Accepted solution]

Hi, @ELIU 

You can try clearing your local storage and cache to fix the login issue. You can follow the instructions here to clear your browser's local storage. You can check the following link:

Clear the browser's local storage—ArcGIS for Microsoft 365 | Documentation

If the problem persists, try accessing the map from a different browser or device to see if the issue is specific to your current settings.
Visit the Esri community forums or the ArcGIS for Power BI blog to see if there are any known issues or the latest updates that could be causing this issue. You can refer to the following links:

ArcGIS GIS in PowerBI sign in button does nothing ... - Esri Community

ArcGIS for Power BI - v2024.1 - Esri Community

How to Get Your Question Answered Quickly

Best Regards

Yongkang Hua

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.