Forum Discussion
Helper IIIssue with sign on Power BI using gmail account
Hi, s168635
Unfortunately, I guess that this problem can’t be informed as an issue that existed in Power BI, because the Gmail account is described as unsupportable in the Power BI professional document.
You can raise a new idea in the Power BI Issue, and check what’s their opinion on this issue.
Best Regards,
Community Support Team _Robert Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Helper IIThank you.
I tested more later, so far all the errors happened on MacOS and no issue with PC(Edge/Chrome/Firefox), had same issue on PC/Opera, which was fixed by sign on to https://login.microsoftonline.com first and open a new tab to shared URL.
You may want to re-produce the issue on a Mac by sharing a report to a gmail address. My report worked fine with gmail account prior to the week before, so it might have something to do with recent MacOS update or Power BI update but I have no way to tract that.
Some of them run into below error message, which doesn't make sense at all:
This login.live.com page can’t be found because no website can be found for the page https://login.live.com/oauth20_authorize.srf?response_type=code&client_id=51483342-085c-4d86-bf88- ............98610a7e9110&username=XXXXXXXX%40gmail.com
In my case, sometimes I will have to use their gmails, school/work email, or 365 trail are better but just not practical for certain users,
Thanks again,
BW
Community SupportHi, s168635
Unfortunately, I guess that this problem can’t be informed as an issue that existed in Power BI, because the Gmail account is described as unsupportable in the Power BI professional document.
You can raise a new idea in the Power BI Issue, and check what’s their opinion on this issue.
Best Regards,
Community Support Team _Robert Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.