Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Issue with data source credentials Google Analytics

Hi all, for a little while now I have an issue with my Google Analytics credentials on PBI service. It shows "Your data source can't be refreshed because the credentials are invalid. Please update ...
Need Help
  • guitar___'s avatar
    guitar___
    5 years ago

    I fixed it, here is the solution:

    1. Download the latest update of PowerBi Desktop
    2. Refresh and connect everything locally and then update the file / publish
    3. Connecting now works, but you may have to use "Authentification Method: None" for Google Analytics.

    It's the PowerBi Update that came out a few days ago.

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Anonymous ,

 

Could you please provide me with the screenshot by clicking the Refresh history in the Datasets setting. If there is a detailed report of the error, please provide it, thank you.

 

 

For now, you could troubleshooting by yourself through this link. Please check if the gateway is updated to the latest version and also check if the PBIEgwService is always running on your server.

 

 

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hello Anonymous ,

thanks for the help here.

 

Here are the screenshots.

I'm not using any gateway as it says I don't need one. Moreover, I'm not sure on what PBIEgwService  is, but I guess it's enabled as I work for a very large organization with thousands of Power BI reports. Plus I have tried in another Microsoft organization and it did not work either.

 

thanks!