Forum Discussion
Issue with Shapes KPI when Published in the Service
This issue is still ongoing - Microsoft have said that they've identified the issue and internal teams are working on a fix. No ETA as yet.
JB
Hi JohnB_MUFC
Thank you for reaching out microsoft fabric community forum.
If the data feeding into the KPI tool has changed or is incomplete, it might cause the visualization to default to a single color (black in this case).
- Try refreshing the page or restarting the application.
- Review the settings or configuration of the KPI tool to ensure the color mappings are correct.
- Ensure that the software is up to date, as updates often fix known bugs.
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Thank you.
Hello,
- Try refreshing the page or restarting the application. Not sure what you mean by this. This is all BI reports published in the Service.
- Review the settings or configuration of the KPI tool to ensure the color mappings are correct. These are standard Cube/KPIs using the 'Shapes' KPI. You don't specify colours as they're automatically generated Red / Yellow / Green. I've tested changing to Road Signs (also Red / Yellow / Green) and these are all black. The white down arrow when sorting the standard Matrix table is also black - not KPI related.
- Ensure that the software is up to date, as updates often fix known bugs. Power BI Desktop is the latest version and shows the KPIs in the correct colour (always has done). This issue is when published in the Service. The Power BI Gateway is also the latest version.
Any other suggestions?