Forum Discussion
Issue with Power BI Button Not Triggering Power Automate Flow for One User
I found the problem !
Thanks for your suggestions and advice!
The problem was that SharePoint sharing did not work for overlapping tenants.
Since Power BI's Automate button checks the entire retrieval process to see if all connections can be established, if not, this leads to the so-called error.The second problem was the license. MS has apparently changed it so that if a Premium connector is used, the user must also have a Premium single license, otherwise the flows will not work.
So Thank you for your respons!!
Hi PA_DA ,
Appreciate you trying all that out and sharing the update. The fact that even a super simple flow gives the same error makes me think this isn’t about the flow setup itself but something tied to the user’s account/environment.
A couple of extra checks that might be worth trying before digging into group policies:
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Make sure the flow and the Power BI report are both in the same environment. If the button is calling a flow in a different environment, it can silently fail.
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Try running the button from a different browser or an InPrivate/Incognito window, just to rule out any cached token/auth issue.
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If your tenant has DLP (Data Loss Prevention) rules set up, it’s worth checking if this user is falling into a stricter policy group that blocks the trigger/SharePoint connector.
If those don’t point to anything, then yes, I’d also suspect something on the Power Platform Admin side. Sometimes it ends up being a conditional access/DLP policy difference that only hits certain user.
Regards,
Akhil.