Issue with PBI Service

[Ses1987]

Dear all,

I'm trying to see any of my reports in the 'Service' but the legend 'almost there' appeared and the data doesnt refresh.

This is the error: 

Ha habido un error

No se puede cargar el informe
Vuelva a intentarlo más tarde o póngase en contacto con el soporte técnico. Proporcione estos detalles si se pone en contacto con ellos.

Identificador de actividad07215ba6-e53f-4c6d-a05d-16229aa8b4d9

Identificador de la solicitud56b0320e-d0f9-efc9-642d-a5c2b244e990

Id. de correlación570a9947-b72a-f0df-5928-f9b4a6c93930

Código de estado500

HoraTue Oct 02 2018 11:44:54 GMT-0300 (Hora estándar de Argentina)

Versión13.0.6781.189

[Ses1987]

Dear all,

Thanks for your reply. Today it's back to normal.

What happened was, I or anyone who I had shared a report couldn't see it in the power bi service. The legend 'almost load' or 'almost something' (I have spanish language so i don't know what is the exact translation) appeared for about 20 minutes and then the error that I upload yesterday.

I used edge, chrome and internet explorer. I had the same issue in all of them.

Probably was a microsoft problem and they have fixed it.

Thanks,

Santiago

[v-piga-msft]

Hi @Ses1987,

It seems that your problem has been solved.

Please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

Best Regards,

Cherry

[GilbertQ · Accepted solution]

Hi there, there was a known issue in the Power BI service which appears to be resolved

[v-piga-msft]

Hi @Ses1987,

I'm not clear about your issue. 

Do you have issue for not showing visuals in Power BI Service or data refresh failed?

What is your data source? When do you get this error message? 

Please describe your scenario in more details.

Best  Regards,

Cherry

[GilbertQ]

Hi there,

Could you try and remove all your browser cookies and see if that resolves the issue?

[henriquesilveir]

Hello @Ses1987, your reports stay on 'your workspace' or are shared workespace? 

If are on shared, make sure that you have a pro license... if are on your workspace, please attach a print here.

waiting on you!