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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Issue with On-premises data gateway (personal mode)

I had a personal gateway set up and working fine.   Due to issues with a corrupt user profile, my local user profile was recreated.   When I try to reinstall the gateway, I get the following erro...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thanks for you assistance. I did come across that video on my searching, but since it was 5 years old, a different error and about the "Power BI Analysis Services Connector" I decided it wasn't relevant.

 

I have looked at it again. The video is related to uninstalling the "Power BI Analysis Services Connector" and not the gateway itself. I have never installed the "Power BI Analysis Services Connector".

Since my error message is relating to something missing, rather than something present/blocking the install, it doesn't quite relate.

 

There is nothing in the log to do with a "connectorfound". There is no HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DataTransfer key in the registry (or anything else in the video).

 

Between uninstalling and reinstalling I have tried to remove all files/directories relating to the personal gateway, and also attempted to clean out anything remaining in the registry.

 

The only other post I can find that is relevant was eventually found to be related to a proxy, which is not relevant in my circumstances.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Did you solve your problem? If yes, how?