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jrsimmon's avatar
jrsimmon
New Member
1 year ago
Solved

Issue with Migrating On-Premises Gateway (Personal Mode)

I needed to migrate my On-Premises Gateway (Personal Mode) to a new PC. I downloaded the gateway software to the new PC and successfully installed it. The gateway says that it is online and ready to ...
  • Poojara_D12's avatar
    1 year ago

    Hi jrsimmon 

    To resolve the gateway issue:

    1. Revalidate Credentials: In Power BI Service, go to Settings > Manage Gateways and re-enter the data source credentials.
    2. Check Gateway Mapping: Ensure the dataset is linked to the new gateway in Gateway Connection settings.
    3. Verify Network: Confirm the new PC can access https://api.powerbi.com and other required endpoints.
    4. Update Gateway: Install the latest version of the On-Premises Gateway (Personal Mode).
    5. Check Certificates/Paths: Ensure required certificates or file paths are correctly configured on the new PC.
    6. Re-register Gateway (Optional): If needed, unregister and re-register the gateway using the migration key.
    7. Test Connection: Test the connection in the dataset settings.

    If the issue persists, enable gateway logs for debugging or contact Microsoft Support.

     

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    Kind Regards,
    Poojara
    Data Analyst | MSBI Developer | Power BI Consultant
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