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Sonnet
Helper I
Helper I

Issue with Export Data Option for Workspace Admins in Power BI

Hi, 

In the Power BI Admin portal, the organization settings are configured as follows:

Sonnet_0-1723796361217.pngSonnet_1-1723796393539.png

Sonnet_2-1723796431811.png

For some reason, only one user is able to export data from a visual, as shown in the screenshot below. This user is not the owner of the report but is an admin of the workspace. Other admins of the workspace, including myself (the owner of the report), do not have this option.

Sonnet_3-1723797636628.png

 

Does anybody know why is that happening?

1 ACCEPTED SOLUTION
lbendlin
Super User
Super User

There have been a lot of wobbles in this functionality recently. You can wait for it to shake back into place but I'd recommend raising a ticket.

 

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

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4 REPLIES 4
v-jianpeng-msft
Community Support
Community Support

Thank you lbendlin and SaiTejaTalasila

Hi, @Sonnet 

I tried to create a report with a workspace role for the account of member, and publish it to Power BI Service:

vjianpengmsft_0-1724045146252.png

The Power BI desktop option setting is as follows:

vjianpengmsft_1-1724045236348.png

When I use the above two options, the admin and member (report maker) in the workspace are able to export to Excel normally:

vjianpengmsft_2-1724045404357.png

Are you able to reproduce your current situation in a simple report? If you can describe how to reproduce this issue, it would be helpful for me to investigate it.

Also, can you check that your report is within the following limits:

Export data from a Power BI visualization - Power BI | Microsoft Learn

vjianpengmsft_3-1724045580387.png

vjianpengmsft_4-1724045608614.png

 

 

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

SaiTejaTalasila
Super User
Super User

Hi @Sonnet ,

 

You can refer this thread -

https://community.fabric.microsoft.com/t5/Desktop/Export-Data-option-not-available-for-some-users/m-...

 

I hope it will be helpful.

 

Thanks,

Sai Teja 

You should never ever enable reshare anyway.

lbendlin
Super User
Super User

There have been a lot of wobbles in this functionality recently. You can wait for it to shake back into place but I'd recommend raising a ticket.

 

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

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