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cantruchd's avatar
cantruchd
Advocate I
5 years ago

Issue on slicers search function

When click on the slicer to search for a slicer item, the keyboard pop up and then disappear, so the text could not be input.   I'm using Samsung Galaxy S10+ running Android 11, I've tested with Ch...
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cantruchd's avatar
cantruchd
Advocate I
5 years ago

Hi Anonymous ,

 

I see that you have not enabled text search within that slicer.

 

Please enable the search option in the drop down slicer:

 

 

Then try entering some text into the magnifying glass:

 

 

Please note that the screenshots are from PC, as in my mobile I would not be able to enter the text "text not in list"

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi cantruchd ,

 

Thank you for your patient explanations many times. The issue you described has indeed appeared on my side.

This is probably due to compatibility issues between the phone’s keyboard and the power bi service.

Please create a support ticket via below link and our relevant personnel will help to handle it.

https://powerbi.microsoft.com/en-us/support/

 

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.