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cantruchd's avatar
cantruchd
Advocate I
5 years ago

Issue on slicers search function

When click on the slicer to search for a slicer item, the keyboard pop up and then disappear, so the text could not be input.   I'm using Samsung Galaxy S10+ running Android 11, I've tested with Ch...
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cantruchd's avatar
cantruchd
Advocate I
5 years ago

Anonymous yes if only select already available slicer then no problem. 

 

The problem will appear when you try to enter text into the slicer's search box to narrow down the selection. Or if you try to select another month with a calendar slicer.

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi cantruchd ,

 

This is my screenshot. After the keyboard pops up, it does not disappear. I can successfully input text and filter. If you can, try to test it on another phone.

 

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • cantruchd's avatar
    cantruchd
    Advocate I
    5 years ago

    Hi Anonymous ,

     

    Can you change the slicer type to 'drop down' and try again?

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi cantruchd ,

       

      Sorry for my late reply.

      I changed the type to 'Drop down' and it still worked. And my android version upgraded to 11.

       

       

      Best Regards,

      Stephen Tao

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • cantruchd's avatar
        cantruchd
        Advocate I
        5 years ago

        Hi Anonymous ,

         

        I see that you have not enabled text search within that slicer.

         

        Please enable the search option in the drop down slicer:

         

         

        Then try entering some text into the magnifying glass:

         

         

        Please note that the screenshots are from PC, as in my mobile I would not be able to enter the text "text not in list"