Forum Discussion

cantruchd's avatar
cantruchd
Advocate I
5 years ago

Issue on slicers search function

When click on the slicer to search for a slicer item, the keyboard pop up and then disappear, so the text could not be input.   I'm using Samsung Galaxy S10+ running Android 11, I've tested with Ch...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi cantruchd ,

 

It may be a compatibility issue. I think the pop-up of the keyboard will not affect the filtering of the slicer. It is recommended that you use Power BI mobile apps.

 

Reference: What are the Power BI mobile apps?

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • cantruchd's avatar
    cantruchd
    Advocate I
    5 years ago

    Anonymous  As we use app owns data scenario so we cannot use Power BI mobile app. And we can not filter anything when the keyboard keeps disappearing.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi cantruchd ,

       

      I tested it on my mobile phone, and my browser can use the slicer to filter. Try to clear the browser’s cache and cookies or uninstall the browser and reinstall it.

       

      The browser I tested is Google Chrome and I‘m using One Plus 7 Pro.

       

      Best Regards,

      Stephen Tao

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • cantruchd's avatar
        cantruchd
        Advocate I
        5 years ago

        Hi Anonymous ,

         

        Thank you for the test.

         

        Does your slicer have a search text box and did you try to enter text into that textbox? Can you post a video?

         

        And also what is your android version?

         

        Thank you in advance.