Forum Discussion
Issue on slicers search function
When click on the slicer to search for a slicer item, the keyboard pop up and then disappear, so the text could not be input.
I'm using Samsung Galaxy S10+ running Android 11, I've tested with Chrome, Opera, Firefox, Edge all have the same issue.
Please help, many thanks.
12 Replies
Hi cantruchd ,
It may be a compatibility issue. I think the pop-up of the keyboard will not affect the filtering of the slicer. It is recommended that you use Power BI mobile apps.
Reference: What are the Power BI mobile apps?
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous As we use app owns data scenario so we cannot use Power BI mobile app. And we can not filter anything when the keyboard keeps disappearing.
Hi cantruchd ,
I tested it on my mobile phone, and my browser can use the slicer to filter. Try to clear the browser’s cache and cookies or uninstall the browser and reinstall it.
The browser I tested is Google Chrome and I‘m using One Plus 7 Pro.
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi cantruchd ,
Sorry I can't record mobile video, my slicer filter is the same as on the computer. I don’t need to enter text in the text box, just select the corresponding option. There's no keyboard pops up.
My android version is 10.
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous yes if only select already available slicer then no problem.
The problem will appear when you try to enter text into the slicer's search box to narrow down the selection. Or if you try to select another month with a calendar slicer.
Hi cantruchd ,
This is my screenshot. After the keyboard pops up, it does not disappear. I can successfully input text and filter. If you can, try to test it on another phone.
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Anonymous ,
Can you change the slicer type to 'drop down' and try again?
Hi,
This issue was submitted internally.（Internal ICM ID: 236823516）
The answer is the mobile browsers are not supported for power bi.
I'm sorry that the issue could not be solved, please try to use a power bi mobile app instead.
Supported browsers for Power BI - Power BI | Microsoft Docs
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
