Forum Discussion
Issue With Gateway On premises
Hi, Anonymous
Here:
But your problem sounds like firewall or proxy issue, please check your block list and internet proxy setting to confirm if this device has any update for these config. If you are on a business network, you might need to check with your Network guys and see if they can open some ports for you.
Reference: Configure proxy settings for the on-premises data gateway | Microsoft Docs
Adjust communication settings for the on-premises data gateway | Microsoft Docs
Best Regards
Janey Guo
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi, Anonymous
Now that the data source can be refreshed normally, it means that the gateway is still working.
You can check if network ports are connected and enable HTTPS mode.
Can you convert to English? I can't understand the screenshot.
Best Regards
Janey Guo
Sure I'm sorry my application is in French 🙂
It said that gateway is properly set-up, but unreachable due to local network issues.
Where did you find this option to enable Https mode ?
Thanks
Romain
Hi, Anonymous
Here:
But your problem sounds like firewall or proxy issue, please check your block list and internet proxy setting to confirm if this device has any update for these config. If you are on a business network, you might need to check with your Network guys and see if they can open some ports for you.
Reference: Configure proxy settings for the on-premises data gateway | Microsoft Docs
Adjust communication settings for the on-premises data gateway | Microsoft Docs
Best Regards
Janey Guo
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi, Anonymous
Have you resolved the issue? If yes, kindly mark the helpful answer as a solution if you feel that makes sense. Welcome to share your own solution. More people will benefit from the thread.
Best Regards
Janey Guo