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Nabha-Ahmed's avatar
Nabha-Ahmed
Icon for Super User rankSuper User
1 year ago
Solved

Issue Sharing Power BI Reports in Power BI Service

Hello,

I’m experiencing an issue when trying to share a Power BI report with my colleagues.
When I click on the Share option and enter the recipient’s email address, I receive the following error message:
"This report can't be shared because of your organization's settings."

Steps I followed:

  1. Opened the report in Power BI Service.

  2. Clicked on the Share button.

  3. Entered the recipient’s email address.

  4. Received the error message mentioned above.

Could this be related to licensing requirements or admin settings in the organization?
Is there an alternative way to share the report, such as Publish to Web or providing Workspace Access?

Thank you in advance for any support or clarification .

  • Hi Nabha-Ahmed,

    yes this means there is a setting in the Tenant to forbid that option

     

    These are the opetions you have for sharing

    - share button (link) - not a chance for you as per above

    - publish to web (careful for the privacy)

    - publish to workspace and give access (remember best practices of separating semantic models workspace from reports workspace

    - create an app and publish that (so no need of workspace access, a neat approach)

     

    If this helped, please consider giving kudos and mark as a solution

    @me in replies or I'll lose your thread

    Want to check your DAX skills? Answer my biweekly DAX challenges on the kubisco Linkedin page

    Consider voting this Power BI idea

    Francesco Bergamaschi

    MBA, M.Eng, M.Econ, Professor of BI

  • Nabha-Ahmed 

     

    To confirm if this is related to licensing, check if both you and recipient have a Power BI Pro (or Premium Per User) license unless the report is hosted in a Premium capacity workspace.

     

    If your Workspace is on Premium Capacity and you do not want to add your colleagues as a Viewer in your workspace, consider using APP, in this case, 

     

    App creator still needs Pro (or PPU).

    Consumers can have Free licenses, as long as the workspace is Premium-backed.

     

    This is why many organizations buy Premium capacity, it lets a small group of report authors with Pro licenses share to a much larger free-user audience.

     

    Hope this helps:) 

     

     

  • Hi everyone 

    encountered the same issue when trying to share a report. After trying the following, it worked:

    1. Moved the report to a Workspace and granted colleagues Viewer access.

      • This allowed them to open the report directly without using the Share button.

    2. Creating a Power BI App from the Workspace is another neat option, which lets you share the report without giving full Workspace access.

    Note: The root cause of this issue is the organization's Tenant settings, not the license.

    Result: After following these steps, the issue was resolved and colleagues could access the report successfully. 

     

    thank you all

3 Replies

  • Hi Nabha-Ahmed,

    yes this means there is a setting in the Tenant to forbid that option

     

    These are the opetions you have for sharing

    - share button (link) - not a chance for you as per above

    - publish to web (careful for the privacy)

    - publish to workspace and give access (remember best practices of separating semantic models workspace from reports workspace

    - create an app and publish that (so no need of workspace access, a neat approach)

     

    If this helped, please consider giving kudos and mark as a solution

    @me in replies or I'll lose your thread

    Want to check your DAX skills? Answer my biweekly DAX challenges on the kubisco Linkedin page

    Consider voting this Power BI idea

    Francesco Bergamaschi

    MBA, M.Eng, M.Econ, Professor of BI

  • Nabha-Ahmed 

     

    To confirm if this is related to licensing, check if both you and recipient have a Power BI Pro (or Premium Per User) license unless the report is hosted in a Premium capacity workspace.

     

    If your Workspace is on Premium Capacity and you do not want to add your colleagues as a Viewer in your workspace, consider using APP, in this case, 

     

    App creator still needs Pro (or PPU).

    Consumers can have Free licenses, as long as the workspace is Premium-backed.

     

    This is why many organizations buy Premium capacity, it lets a small group of report authors with Pro licenses share to a much larger free-user audience.

     

    Hope this helps:) 

     

     

  • Hi everyone 

    encountered the same issue when trying to share a report. After trying the following, it worked:

    1. Moved the report to a Workspace and granted colleagues Viewer access.

      • This allowed them to open the report directly without using the Share button.

    2. Creating a Power BI App from the Workspace is another neat option, which lets you share the report without giving full Workspace access.

    Note: The root cause of this issue is the organization's Tenant settings, not the license.

    Result: After following these steps, the issue was resolved and colleagues could access the report successfully. 

     

    thank you all