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lbudack's avatar
lbudack
Advocate III
5 years ago
Solved

Issue: Report Subscription sent multiple emails

I have a scheduled email that goes out from one of my reports to a group of people, including myself. Today I got it twice, and one user (at least) received it three times. Did anyone else experience...
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  • lbudack's avatar
    lbudack
    5 years ago

    I only have one or two reports with subscription emails that are scheduled. I haven't seen this happen again only because there hasn't been another scheduled run as of yet. I suspect it may have had to do with a fix that Microsoft was working on for emails not sending at all. I can't confirm that, of course, but the timing makes me think it's possible. 

lbudack's avatar
lbudack
Advocate III
5 years ago

I only have one or two reports with subscription emails that are scheduled. I haven't seen this happen again only because there hasn't been another scheduled run as of yet. I suspect it may have had to do with a fix that Microsoft was working on for emails not sending at all. I can't confirm that, of course, but the timing makes me think it's possible.