Forum Discussion

jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

Issue Personal Gateway vs On-Premises Gateway

Hi,   For some reason I could not make the  On-Premises Gateway work properly, and I had to install the Personal Gateway.  I looked for all possible explanations, so I have 2 questions: 1. Did an...
Need Help
jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

I attach here, I just downloaded and installed it. As you see works good,..but when I shut the browser and start session the again..

jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

I logged in again and..surprise...

 

Any ideas?

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi jordi012,

     

    I can't reproduce your issue, perhaps you can try to submit a support ticket with the operate logs which trace by fidder and share them to power bi team.

     

    Fiddler Trace

    Fiddler is a free tool from Telerik that monitors HTTP traffic.  You can see the back and forth with the Power BI service from the client machine. This may show errors and other related information.

     

    Regards,
    Xiaoxin Sheng