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jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

Issue Personal Gateway vs On-Premises Gateway

Hi,   For some reason I could not make the  On-Premises Gateway work properly, and I had to install the Personal Gateway.  I looked for all possible explanations, so I have 2 questions: 1. Did an...
Need Help
jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

Hi,

 

Actually I've got some news. The error that I get is:

DM_GWPipeline_Client_GatewayUnreachable

 

and the Error State: 400

 

Any addittional help??

 

Thanks a lot.

 

 

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago
I think the pc or server where the gateway is installed cannot connect to the Power BI service
  • jordi012's avatar
    jordi012
    Icon for Advocate II rankAdvocate II
    9 years ago

    Thanks, but how can I try to troubleshoot it?

     

    Thanks.

     

    Jordi.

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      9 years ago
      I would suggest installing it as an On-Premise gateway. That will then give you a lot more functionality to test the connection.

      Make sure that you have downloaded the latest On-Premise version
      • jordi012's avatar
        jordi012
        Icon for Advocate II rankAdvocate II
        9 years ago

        Thanks guavaq, 

         

        I am trying to install it,, I also installed Fiddler...in those cases, may I ask, how do you troubleshoot the "unreachable Gateway" problem??