Forum Discussion

jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

Issue Personal Gateway vs On-Premises Gateway

Hi,   For some reason I could not make the  On-Premises Gateway work properly, and I had to install the Personal Gateway.  I looked for all possible explanations, so I have 2 questions: 1. Did an...
Need Help
jordi012's avatar
jordi012
Icon for Advocate II rankAdvocate II
9 years ago

Hi,

 

Again the same thing...What am I doing wrong??

Error

I installed the On-Premises Gateway, and i am prompted to install teh Gateway - Personal.

 

Have there been any changes in PBI On-Premises Gateways??

 

Thank you.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi jordi012,

 

I think your datasets contains some data source which on-premise gateway not support. If as I said, current if you use mixed datasources which contains the unsupported source, they can only use personal gateway to refresh.

 

Regards,

Xiaoxin Sheng

  • jordi012's avatar
    jordi012
    Icon for Advocate II rankAdvocate II
    9 years ago

    Hi,

     

    Actually I've got some news. The error that I get is:

    DM_GWPipeline_Client_GatewayUnreachable

     

    and the Error State: 400

     

    Any addittional help??

     

    Thanks a lot.

     

     

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      9 years ago
      I think the pc or server where the gateway is installed cannot connect to the Power BI service
      • jordi012's avatar
        jordi012
        Icon for Advocate II rankAdvocate II
        9 years ago

        Thanks, but how can I try to troubleshoot it?

         

        Thanks.

         

        Jordi.