Forum Discussion
Memorable MemberIs the capacity metrics app supported? How?
Thanks again for the pointers
I spoke with an engineering manager today after my two-month outage.He wanted to share that in Q1 Microsoft will be deploying the capacity app as part of the core product,
This will be a very welcome change! Sometimes customers feel like we ourselves are responsible for the software’s reliability, since we had “installed it”. In reality we have little control over the behavior of the app.
Another interesting change that is coming is an event hub (kafka?) source that would allow customers to consume our own CU events in a near-realtime way:
Once these two items are delivered, customers should spend a lot less time with the ongoing maintenance of the capacity metrics app. The EM said we may be able to create our own alerting, or even automate the up-scaling and down-scaling of our Fabric capacity, based on capacity usage. This will probably cost a lot less, and give more flexibility than the current implementation of "autoscale" in premium capacities.
As far as the two-month outage is concerned, it seems to be triggered by overages. Also it seems to be region-specific. (it affects North Central US but not East US). Reinstalling the application is NOT a reliable solution - while there is a small chance it may work, the app will stop working again after the next overage.
Memorable MemberHi GilbertQ
... I tried another version of the app today (1.5.1 rather than 1.2.1). See my last post where I mentioned that.
At first it didn't seem to be picking up the timepoint details. But I checked again this evening, and the timepoint details are in there now!
Thanks for the tip. Can I ask how you came to know about this?
I wish the Mindtree folks would have walked me thru the steps two months ago. Is it possible that they don't know about the trick of creating a new app?
None of this actually answers my questions about the supportability of this metrics app. Who was supposed to help me with this? It is not ideal if customers must spend two months on tickets with Mindtree and it takes them nowhere. I'm glad I'm back up and running again.... but the only lesson I learned out of this is to avoid wasting time with the Mindtree support channels. (I'm not sure that was the right take-away....)
