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PC2790's avatar
PC2790
Icon for Community Champion rankCommunity Champion
5 years ago
Solved

Is presented with an error of incorrect credentials using Direct Query

Hello Power BI champions,

 

I am struggling with a peculiar issue which goes as below:

So I have created a repport using the data from Azure SQL Database in Direct Query mode, direct query connection made using credentials - [email protected](hypothetical) 

Now I publish it in the service using the account [email protected] (hypothetical) 

When trying to view the data in Power BI service, it gives me an error:

"Your data source can't be refreshed because the credentials are invalid. Please update your credentials and try again."

And when I try to edit the credentials to take the admin azure credentials, it says failed to sign in.

 

Is it not possible for Power BI to relate the main account([email protected] ) with the corresponding admin azure account(here - [email protected] )

I am looking for any sort of leads that clears out the issue for me.

 

Thanks a lot in advance

  • So it turned out that the visuals were not updating as the accont under which it was published was different([email protected]) where as the credetials used for connecting to Azure SQL database in Direct Query mode were different(

    I had to feed proper credentials for the Dataset by going to the Settings -->Dataset --> Edit Credentials

    Screenshot below:

    Also, changed the Authentication method from Basic to Auth2, screenshot below:

    > With Basic:

    With OAuth2:

     

    Before making the changes error:

    After making the changes:

     

     

     

4 Replies

  • You say you use Direct Query, but the error message says "data source can't be refreshed" which implies that somewhere you use Import mode?

    • PC2790's avatar
      PC2790
      Icon for Community Champion rankCommunity Champion

      Yes, from one of the sources I am getting the data using Import mode.

      But I was not getting 

      Is it because of that? But earlier, when I was using only Import mode, I was not getting this error

  • Yes, that is the cause. In your dataset settings, refresh all credentials.

  • PC2790's avatar
    PC2790
    Icon for Community Champion rankCommunity Champion

    So it turned out that the visuals were not updating as the accont under which it was published was different([email protected]) where as the credetials used for connecting to Azure SQL database in Direct Query mode were different(

    I had to feed proper credentials for the Dataset by going to the Settings -->Dataset --> Edit Credentials

    Screenshot below:

    Also, changed the Authentication method from Basic to Auth2, screenshot below:

    > With Basic:

    With OAuth2:

     

    Before making the changes error:

    After making the changes: