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HMPT's avatar
HMPT
Frequent Visitor
6 years ago
Solved

Is incremental refresh available with custom connectors?

On reports with tables from a custom connector, I’m getting Error 500 – Internal Server Error while uploading the report to Power BI Service, if incremental refresh is also enabled. As far I can tell...
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  • HMPT's avatar
    HMPT
    6 years ago

    After some back and forth with the Microsoft support and product teams, the incremental refresh feature is now working with custom connectors. I've tested with the Power BI Desktop (July 2020), the On-premisses data gateway 3000.51.7 (July 2020) and the current version of the service (Service version13.0.14066.71).

    There's only an additional step. After setting up the incremental refresh and uploading the report to the service, one must go to the data set settings and select "Discover Data sources". After that, the incremental refresh, through the connector, works as expected.

nickyvv's avatar
nickyvv
Icon for Most Valuable Professional rankMost Valuable Professional
6 years ago

Hi HMPT,

 

apparently it works with the custom connector for the WooCommerce API, as outlined here.

 

If you have a Pro account you could try to open a (free) support ticket. Go to the support page to file a support ticket.

HMPT's avatar
HMPT
Frequent Visitor
6 years ago

nickyvv, Thanks for the WooCommerce connector link. I was wondering how would a custom connector access the parameters (RangeStart and RangeEnd) required for the incremental refresh. I'll be sure to checking it out.

I appreciate the suggestion, but I’m unable to create a support ticket since I don’t have a Pro account.