My company is new to Power BI. We signed up in April with 10 users shraing dashboards. All was great. Then the 1st June came around and we all went to sign up for the 1Y trial, but only 1 user could actually get it, with the rest of us only offered a 60 day trial. I raised an issue as all our reporting had stopped. Nice chap form Microsoft contacted me by PM to ask for the problem accounts saying he woudl look into it. 8 days later, depsite chasing, absolutely no repsonse.
There were lots of other users joined my issue saying they had the same problem. So what do we do now? Do we sign up for the 60 day trial and sacrifice about £700 in extra licence fees? We are compeltely without managent reporting. I sense that Microsoft either have no intention of actually giving this 1Y trial to many, or have made a total mess of the implementation so it isnt actually possilbe, for those who may have used the previous 60 day trial. If you recall orignally it said those who had used a previous trial were inelligable, but this was reversed after a host of complaints.
I would just like to be told straight if we are being screwed so we can get on with business. It seems Microsoft have just disappeared from all forum posts related to this fiasco.
If anyone, especially someone form Microsoft could actually address the issue and give me an answer that would be much appreciated. Preferably before my CEO shoots me for having sold him on Power BI.
