Forum Discussion
Invalid credentials SharePoint error (after multiple successful refreshes)
My Power BI report connects to a SharePoint Excel file, which multiple users have access to. For one of those users I used the credentials in desktop and service to set up the scheduled refresh....
The password indeed has an expiration but it should not be every few days, which is the situation right now.
The client uses their microsoft login. Is there a possibility the credentials are no longer valid because the client switches between Microsoft accounts?
I don't think so, you might check to make sure their account has permission to use the gateway connection though. That would not explain it working and then not working though - it would just not work at all.