Forum Discussion
Invalid connection credentials Refresh issue
Hi Tim,
Our issue seemed to revolve around the certificate not have the server name, we added it and it worked for us.
Apologies for the delay in response.
Eamonn
HI eamonnde,
Can you please share more detail information to help use clarify your scenario? (for e.g. datasource type, connection mode, data source credentials setting, screenshots, gateway logs)
Reference links:
How to Get Your Question Answered Quickly
Troubleshooting the On-premises data gateway
Regards,
Xiaoxin Sheng
Hi Xiaoxin,
The data is being directly imported from a SQL Server DB with a SQL query being used to import the data directly into Power BI.
The credentials give me permission to pull the data into Power BI without any issues and the refresh option in Power BI desktop works fine, the same credentials are used in Power BI online to access the data through the gateway, all gateway connections are online and good to go.
When i hit refresh on report 1 in Power BI online, all content refreshes without any issues, when i do the same for report 2 I get the following response.
Thanks
Eamonn
Hi eamonnde,
I'd like to suggest you double check dataset of reports, it seems like your credentials are dropped.
In addition, which gateway you used? If you mean personal gateway, have you try to use on-premise version and try again?
Regards,
Xiaoxin Sheng
Eamon,
I am currently having the same issue that you describe. Were you able to resolve this? If so, could you please share.
Thank you,
Tim
Hi Tim,
Our issue seemed to revolve around the certificate not have the server name, we added it and it worked for us.
Apologies for the delay in response.
Eamonn
That's not a solution