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Almantas32's avatar
Almantas32
Icon for Helper II rankHelper II
6 years ago
Solved

Invalid certificate 2020-07-13

Hey guys,   our automatic refresh stopped working this monday (07-13) and I got this message: "Failed to update data source credentials: An error happened while reading data from the provider:...
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  • Almantas32's avatar
    Almantas32
    6 years ago

    False Alarm, client restarted server and everything fell into place.

v-easonf-msft's avatar
v-easonf-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi , Almantas32 

Please check whether the data source credentials have expired.

It is recommended to enter the credentials  (username,password ..) again  in service(manage gateways ->datasoure setting  ). 

 

And it also can be a known bug   that " Customer is unable to refresh the dataset connected to AWS RDS Postgres DB ". 

If you happen to encounter this situation, it is recommended to   create support ticket .

 

 

Best Regards,
Community Support Team _ Eason
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