Forum Discussion
Invalid Connection Credentials When Adding API to On‑premises Data Gateway
Power BI Gateway Data Refresh Issue Resolution
Troubleshooting Steps
During a support call with Microsoft, assistance was provided and various tests were conducted to diagnose the issue.
The solution involved creating a Generation 1 (Gen1) dataflow in Power BI. In this dataflow, a table was created to store the token generation link.
The M code used in Power Query in Power BI Desktop was copied and pasted into the dataflow to enable data retrieval via the alternate link (this alternate link had been preventing the on-premises data gateway from refreshing data in the Power BI Service).
Once the dataflow connection was added in the on-premises data gateway, the Power BI Service scheduled refresh was able to update the data successfully.
Hi ihavequestionto,
We wanted to check in regarding your query, as we have not heard back from you. If you have resolved the issue, sharing the solution with the community would be greatly appreciated and could help others encountering similar challenges.
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Thank you.
Hello, unfortunately I haven’t been able to run the tests yet because of work, but I am extremely grateful for the response. And yes, I will let you know after I complete the tests.