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jrussell17's avatar
jrussell17
Frequent Visitor
7 years ago

Internal Service Error - Power BI Premium

In a Power BI Premium workspace, I am consistently receiving this error message from multiple reports during scheduled refresh:

 

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

ODBC: ERROR [HY000] [Microsoft][Amazon Redshift] (30) Error occurred while trying to execute a query: [SQLState HY000] out of memory for query result . The exception was raised by the IDbCommand interface. Table: member_fact_dispensing

 

The reports will work for 3-4 days a week, and then will receive the error messages consistently for 2-3 days. 

I haven't found anything in documentation that provides details regarding this error

Need Help

1 Reply

  • v-lili6-msft's avatar
    v-lili6-msft
    Community Support
    7 years ago

    hi, jrussell17 

    If you try to update the gateway to the latest version.

    and if you could copy a new report and do some filter in dataset and try it again.

    and if you still have this issue for Power BI, you'd better create a support ticket in Power BI Support to get further help.

     

    Best Regards,

    Lin