Forum Discussion
Intermittent refresh failure - data source timed out - enterprise gateway
Hello We are really struggling with this error. Internal trouble shooting has not yielded anything and we do not know how to proceed with these problems. We have a lot of datasets scheduled t...
Anonymous Go to the server you have the gateway installed on and follow these instructions to access the log files. There should be a lot more detail in there to help you troubleshoot. - https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot#collect-logs-from-the-on-premises-data-gateway-app
The request and acivity id are present in the GatewatInfo log, but I find no errors.
The specific row reads: A08BF3B6 [DM.GatewayCore] Deserialized TestGatewayConnectionRequest, executing