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InaNortje's avatar
InaNortje
Advocate I
9 years ago
Solved

Intermittent problems with scheduled refresh Salesforce credential invalid

We have a scheduled refresh for a dataset that includes Salesforce data source   From time to time the refresh fails with "The credentials provided for the Salesforce source are invalid".  Nothing ...
Need Help
  • v-sihou-msft's avatar
    v-sihou-msft
    9 years ago

    InaNortje

     

    I have seen similar issue before. And I don't think it's the credential issue since another refresh completed after that failure. I suggest you use Fiddler to trace the request from Power BI Service to see detail information.

     

    Regards, 

QueryWhiz's avatar
QueryWhiz
Post Patron
1 year ago

Hi InaNortje were you able to find a solution? As a workaround, maybe you can try to test your connection with a 3rd party connector, which pulls data directly from the SF objects API. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

 

 

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

 

 

There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url.