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InaNortje's avatar
InaNortje
Advocate I
9 years ago
Solved

Intermittent problems with scheduled refresh Salesforce credential invalid

We have a scheduled refresh for a dataset that includes Salesforce data source   From time to time the refresh fails with "The credentials provided for the Salesforce source are invalid".  Nothing ...
Need Help
  • v-sihou-msft's avatar
    v-sihou-msft
    9 years ago

    InaNortje

     

    I have seen similar issue before. And I don't think it's the credential issue since another refresh completed after that failure. I suggest you use Fiddler to trace the request from Power BI Service to see detail information.

     

    Regards, 

v-sihou-msft's avatar
v-sihou-msft
Microsoft Employee
9 years ago

InaNortje

 

I have seen similar issue before. And I don't think it's the credential issue since another refresh completed after that failure. I suggest you use Fiddler to trace the request from Power BI Service to see detail information.

 

Regards, 

  • InaNortje's avatar
    InaNortje
    Advocate I
    9 years ago

    Thanks, v-sihou-msft,

     

    I agree - it doesn't seem to be a credentials issue.  We moved the refresh to another time slot and it's been fine for 2 days, so it could be a time-out issue reported as credentials.  If it starts happening again we will ty to get to the bottom using Fiddler.

     

    Kind regards

     

    Ina