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awright19's avatar
awright19
Icon for Advocate II rankAdvocate II
1 year ago

Intermittent DM_GWPipeline_Gateway_CanceledError

We have had a string of refresh failures due to the DM_GWPipeline_Gateway_CanceledError error over the last week or so. The dataset affected varies. Most are scheduled refreshes, but it has happened ...
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awright19's avatar
awright19
Icon for Advocate II rankAdvocate II
1 year ago

We are being told to install a gateway cluster. Has anyone else been told that? Curious if anyone has done it and if it's made an impact.

victor_mirante's avatar
victor_mirante
Frequent Visitor
1 year ago

We were indeed experiencing this error with the cluster. The errors stopped when our network team allowed some IPs that were showing failures in the logs generated by the gateway. They also fixed the communication route for the link. It's been two weeks since we've had this error.

  • awright19's avatar
    awright19
    Icon for Advocate II rankAdvocate II
    1 year ago

    I appreciate the information!

  • v-pnaroju-msft's avatar
    v-pnaroju-msft
    Icon for Community Support rankCommunity Support
    1 year ago

    Hi victor_mirante,

    Thank you for your update and for sharing your insights and approach in stopping the error.
    Your findings could be valuable to other community members facing similar connectivity issues, especially those related to gateway failures and network routing.

    Thank you.