Forum Discussion

awright19's avatar
awright19
Advocate II
1 year ago

Intermittent DM_GWPipeline_Gateway_CanceledError

We have had a string of refresh failures due to the DM_GWPipeline_Gateway_CanceledError error over the last week or so. The dataset affected varies. Most are scheduled refreshes, but it has happened ...
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andy808's avatar
andy808
Resolver I
1 year ago

We continue to receive the DM_GWPipeline_Gateway_CanceledError error. Are any of you still seeing this error? Has anyone had a response back from Microsoft? Anyone have insight into what is causing this refresh error? Thanks!!

  • awright19's avatar
    awright19
    Advocate II
    1 year ago

    We were told last week that the issue has been escalated. No details on the cause. I haven't heard anything since then.

    • ezaidi's avatar
      ezaidi
      Helper I
      1 year ago

      Thanks for keeping us in the loop! Im still having many failures every single day. Some days are worse than others. But out of our 100+ reports, maybe random refresh failures per day. I just keep doing manual refreshes whenever necessary.

  • Luthercop's avatar
    Luthercop
    New Member
    1 year ago

    We are also facing this issue. Even after updating the gateways, upping the compute resources and rebooting the gateway host machines. The ticket is still open with Microsoft. Not really sure when this issue will be resolved.