Insightly Map

[Guy]

Hi

We've been connect to the Insightly datapack for a while.

I recently noticed that a map, based on the Insightly data, had stopped displaying records.  

I've edited the map and the map works when I select COUNTRY or CITY field, but not for the CITY&COUNTRY field.

Any assistance is appreciated!

[v-huizhn-msft]

Hi @Guy,

Could you please share a screenshot for further analysis? Maybe it's related to the data of Insightly datapack. You can get more details about the data structure of Insightly datapack from here.

Best Regards,
Angelia

[Guy]

Thanks @v-huizhn-msft.

3 screen shots:

1. CITY field tagged - with records displaying on map (although inaccurate because COUNTRY not applicable)

2. COUNTRY field tagged - with records displaying on map (all Australian records)

3. CITY&COUNTRY field tagged - no records displaying on map - the problem I'm experiencing.

I haven't looked at the map for a number of weeks, but it had been previosuly working with CITY&COUNTRY tagged.

Thanks for any assistance.

[v-huizhn-msft]

Hi @Guy,

It's weird, which category did you use for CITY or CITY&COUNTRY? Please set CITY&COUNTRY as "place" category, and check if it works fine.

Best Regards,
Angelia

[Guy]

Hi @v-huizhn-msft

I'm using Power BI service and the Insightly data integration pack and its assigned 'categories'.

Can I change a 'category' to "place" via Power BI service?  If so, how do I do this please?

Regards

Guy

[v-huizhn-msft]

Hi @Guy,

Oh, sorry for ingoring your action in Power BI service. We can not set the category in service, I suggest you set in Power BI desktop, then publish it to service.

Best Regards,
Angelia