Forum Discussion
Anonymous
6 years agoNot applicable
Initialization of data source failed
I have shared a report, when the user is exporting the data using analyze in excel, user is getting the error.. Initialization of the data source failed. Check the database server or contact you...
- 6 years agoHi there
I would suggest if possible to upgrade the version of Excel?
Also it could potentially be a network issue if they cannot connect to the external database, which would indicate an issue with connectivity to the Power BI Service?
Anonymous
6 years agoNot applicable
The user was using excel 2010, and that's the culprit, they have to upgrade the excel version , to 2016.
GilbertQ
6 years agoSuper User
That is really interesting, thanks for letting us know.