Forum Discussion
Initialization of data source failed
I have shared a report, when the user is exporting the data using analyze in excel, user is getting the error.. Initialization of the data source failed. Check the database server or contact you...
- Hi there
I would suggest if possible to upgrade the version of Excel?
Also it could potentially be a network issue if they cannot connect to the external database, which would indicate an issue with connectivity to the Power BI Service?
Hi Anonymous ,
How about the result after you follow the suggestions mentioned in my original post?Could you please provide more details about it If it doesn't meet your requirement?
Best regards,
Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
The user was using excel 2010, and that's the culprit, they have to upgrade the excel version , to 2016.
- That is really interesting, thanks for letting us know.