Starting December 3, join live sessions with database experts and the Microsoft product team to learn just how easy it is to get started
Learn moreGet certified in Microsoft Fabric—for free! For a limited time, get a free DP-600 exam voucher to use by the end of 2024. Register now
I am getting this error message when refreshing (manually or via schedule) on Power BI service. This happened initially on a complex data model but I narrowed it down to being and issue with combine queries.
I simulated another example with just 2 tables from 2 databases on the same SQL server. Both tables are appended. All works well on desktop but refresh fails on service.
The gateway is installed and has always worked (and still works on other reports that do not use merging/appending queries).
I have tried all combinations possible with the privacy settings with no success
From other recent posts I understand I am not the only one to have this issue.
For info, I do not think that it is the merging itself that causes the problem. I tried with 2 Excel tables on a SharePoint site and that worked just fine.
Christine
Solved! Go to Solution.
Hi @Anonymous,
Please download the report and open it in Power BI desktop, go to Query Editor, refresh data to see if any message pops out. Also please go to the Data Source Settings, click on Edit Permission for these two data sources points to two databases, ensure both privacy level is Organizational.
Then republish the report to Power BI service, go to Manage Gateways, ensure Privacy Level for these two SQL data sources is Organizational as well. Then refresh the dataset again.
Best Regards,
Qiuyun Yu
Hi @v-qiuyu-msft,
Thank you so much, you solved my problem. The issue was at the Manage Gateways, the privacy level was "Private". I couldn't modify the existing datasource but could delete it and re-create it with the correct settings.
Your help is really appreciated.
Kind Regards,
Christine
A lot is explained by this article https://www.alphabold.com/data-privacy-settings-in-power-bi/
Annoyingly the settings are independent betwen PowerBI desktop, and the PowerBI service, so you have to make sure to set it in both.
I think the documentation around this in Microsoft could do with some improvement - it certainly tripped me up.
Yes, need to update Privacy Level in both Power BI desktop file and in Power BI Service.
There is one data source in Power BI Service which privacy level was "None", as soon as I switch to "Organizational", the refresh works as intented. Thanks for the help.
Coloca como public que vai (Y)
If anyone is still having this same error, then I have another thing for you to check.
I was having the same problem as everyone else, I had the privacy setting to Organizational on all queries, but still got the error.
It turned out to be that I had a query with Encrypt connections selected (unintentionally). Deselected this and re-published to PowerBI service and it worked.
Mine is also the same case. It just said 'More Information Needed'.
My connections are:
1. AsAzure
2. SharePoint
3. PowerBI Dataflow
All of the privacy levels are set to - Organizational.
Tried different workspaces/ different combinations.
On PowerBI Desktop it works fine but fails again on Service. On Service - all the credentials are set-up, no Gateway used, Privacy level settings are all 'Organizational'. It still fails...
This issue is quite random. I faced the same for some of my reports earlier (2 weeks ago).
Please help and let us know the rrot-cause as well as this is totally a grey area 🙂 .
Re: Has anything changed in Power BI Service? All ... - Microsoft Power BI Community
Hi Rushkie, I ran into the same problem. For me the problem started two days ago. For some reason the datasets will still refresh in a certain workspace. This can be due to the fact that this is a premium capacity workspace, or simply that the dataset and dataflow are in the same workspace. Still trying to figure out what causes it exactly.
Hi @Anonymous,
Good news. As the issue is resolved, I will close this thread.
Best Regards,
Qiuyun Yu
This is not resolved. Still having this issue. We are using premium capacity and still encounter this issue.
I have the same problem
I combine 3 queries from APIs and get the same error
Each query is running fine separately
I have Organizational Privacy level
and I have Ignore Security option checked
I don't have a Gateway since it's APIs from the cloud
Please help!
Thanks
Michael
Message: | Information is needed in order to combine data Table: ACCOUNTS_UNION. |
Cluster URI: | WABI-WEST-EUROPE-redirect.analysis.windows.net |
Activity ID: | 47507ca3-341a-4619-96ce-23236dffc7a4 |
Request ID: | af71938c-b45a-9845-5792-90cc300416b0 |
Time: | 2019-02-15 18:03:42Z |
I have spent 4 hours on this and I have narrowed the problem to one query
When I use it in Append - it causes the error
But the error is only in the service!!!!
Desktop is ok
There are no errors in the query itself and it loads OK by itself
DataSource is almost the same as the other two queries with just a slight difference in url
but the same Organizational Privacy and the same Basic authentication
Please help! @v-qiuyu-msft
Thanks
Michael
Hi Michael,
So you publish to the online service, correct?
In my case the settings that were wrong were settings in the datasource on the online service. Desktop works well but when I published it to the service, it stopped working, generating the error message.
For info, there are these settings within desktop (I think there are two) AND the setting on the Power BI online service that need to match each others.
To fix it I :
As far as I remember, that was all that was required to fix it.
All the best
@Anonymous
Thanks a lot Christin!
The problem is that I don't have a Gateway...(I don't need it since my data is from API)
I have talked to Microsoft Support and they tryied several things (delete dataset), publish to My workspace, and I also triple-checked my credentials
So somehow it is working now (I am still not sure what fixed it)
Thanks a lot!
Michael
I have the same problem, I don't have a gateway but I already put the data sources as organizational, but in the same way it gives me this error
"Information is needed in order to combine data;Information about a data source is required.. The exception was raised by the IDbCommand interface. Table: NPIDataSource"
If I refresh the data in PB desktop it doesn't give me an error, but in PB web it does
Having the exact same problem apart from the fact that my refreshes do NOT work 🙂
Did you ever find out what the problem was?
@Yggdrasill You must make sure that in 'Power BI desktop > Data source settings > Edit permissions' section the Privacy level for all the sources that make up the query merge or append, is set at 'Organization' level
Then, when you upload the file to PBI Service, either in the gateway credentials section, or if they are cloud sources, then just in credentials section, click edit credentials and there make sure that all sources involved in the merge or append actions are set at organization privacy level.
With these two places set up identical to each other then you should be able to succesfully refresh the dataset
@Rigensis THANK YOU.
I've been trying to solve this for the better part of two days without success. Only affected the appended query and its components.
There's tons of google results on variations of this error and none of them worked. Your steps above fixed it in like 60 seconds.
Over 2 years later. Thanks again!
Hi @v-qiuyu-msft,
Thank you so much, you solved my problem. The issue was at the Manage Gateways, the privacy level was "Private". I couldn't modify the existing datasource but could delete it and re-create it with the correct settings.
Your help is really appreciated.
Kind Regards,
Christine
Hi @Anonymous,
Please download the report and open it in Power BI desktop, go to Query Editor, refresh data to see if any message pops out. Also please go to the Data Source Settings, click on Edit Permission for these two data sources points to two databases, ensure both privacy level is Organizational.
Then republish the report to Power BI service, go to Manage Gateways, ensure Privacy Level for these two SQL data sources is Organizational as well. Then refresh the dataset again.
Best Regards,
Qiuyun Yu
Thank's! it really works
This solution didn't works for me, the error mssage persist:
I've tried all the privacy levels in desktop and online power bi but the error message continues. The Oracle connection is made through gateway. Is there any other solution that could solve the problem?
Thank you
Starting December 3, join live sessions with database experts and the Fabric product team to learn just how easy it is to get started.
March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount! Early Bird pricing ends December 9th.
User | Count |
---|---|
37 | |
30 | |
18 | |
13 | |
8 |
User | Count |
---|---|
50 | |
39 | |
32 | |
16 | |
13 |