Forum Discussion

MDESS's avatar
MDESS
Regular Visitor
9 years ago

Incorrect user ID or password.

Dear Team,   I'm trying to sign in using my work mails but it keep saying  Incorrect user ID or password. Type the correct user ID and password, and try again i'm  sure that password is correct a...
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MDESS's avatar
MDESS
Regular Visitor
9 years ago

when i'm using link for Reset above it tells me that your accound doesn't exist 

but when i log on it tells me we already know you but wrong password 

 

Plz help for this issue :( 

MDESS's avatar
MDESS
Regular Visitor
9 years ago

i need to contact support Team please , but support is available only for pro users

i'm stuck now