Forum Discussion
Import from OneDrive and SharePoint greyed out
AndyBurnsNHS it turned out to be an internal IT policy that was changed! Option is now not greyed out but can't access the sharepoint site....Assume another policy needs to be looked at. It's been a rather frustrating and long process!
Hi Amizy ,
Since you've already implemented all the recommended workarounds and have full Admin privileges, the most effective next step is to have Microsoft support review the backend.
You mentioned submitting a support ticket have you connected with them or received any updates so far?
Thank you.
Hi Amizy ,
We’d like to follow up on your support ticket. Has the issue been successfully addressed?
If a solution was provided, we’d truly appreciate it if you could share your experience or any relevant details, your input could be valuable to other community members.
Thank you.
Hi Anonymous I have been speaking to Microsoft they think possibly there's been a policy change in SharePoint 365 admin. I am waiting to speak to someone internally to see if it can be resolved. Once it has and I know the fix I will post 🙂
Hi Amizy ,
Thanks for the update and follow-up much appreciated.
Kindly keep us informed as things progress.
Thank you.